Split system troubleshooting

Hitachi Split System Runs Constantly, Is That a Problem?

A hitachi split system runs constantly for good reasons as well as bad ones, so the first job is to work out which kind you have.

Often normal for
Inverter models
Common fault
Dirty filters or low gas
Owner fix
Filters, settings, shade

The air conditioner has been on since lunch, and the outdoor unit has not stopped humming once. You start to wonder whether it will ever switch off, and what that means for the power bill. When a hitachi split system runs constantly, it can be perfectly normal, or it can be a sign the system cannot keep up.

Modern inverter systems behave very differently from older on and off units. So the old rule that a healthy system cycles on and off no longer holds for most homes. This guide explains how to tell the difference and what to do next.

Is it normal for an inverter split system to run all the time?

Most current Hitachi wall splits, including the airHome range, use inverter technology. An inverter lets the compressor speed up and slow down instead of just turning on and off. Once the room reaches the set point, the compressor drops to a low speed and keeps ticking over.

This is by design. Running slowly for a long time uses less energy than stopping and starting over and over. It also keeps the room temperature steadier, without the hot and cold swings of an old system.

So a quiet outdoor unit that hums along all afternoon is often a good sign. The key question is not whether it runs, but whether the room is comfortable while it does.

How older systems differ

Older fixed speed units work like a light switch. The compressor runs at full power until the room is cool, then stops. When the room warms up again, it starts again at full power.

If you have an older system, constant running is more of a warning sign. A fixed speed compressor that never stops is usually struggling. In that case, read on for the most common causes.

How do you know if constant running is a fault?

Watch the room and the system together for a day or two. The pattern tells you more than any single moment. Each sign below suggests the long run time is a problem rather than normal behaviour.

  • The room never reaches the temperature you set.
  • Air from the vents feels only slightly cool or warm.
  • The outdoor unit runs loudly at full speed for hours.
  • Power bills have jumped without any change in how you use the system.
  • Ice forms on the pipes, the indoor coil or the outdoor unit.
  • A lamp on the indoor unit blinks in a pattern.

On the other hand, if the room feels comfortable, the air from the vents is clearly cool or warm and the outdoor unit runs quietly, the system is likely fine. It is simply doing what an inverter does best.

Why does the system run nonstop in hot weather?

Long run times are most common during heatwaves and cold snaps. On the hottest days, heat floods into the home through the roof, walls and windows. The system then has to keep running to remove that heat as fast as it arrives.

During a heatwave, even a well sized system may run flat out for much of the afternoon. That does not mean it is broken. However, if the room stays hot on a mild day as well, something else is going on.

When the sun hits the outdoor unit

An outdoor unit in full afternoon sun has a harder job. The coil has to shed heat into air that is already hot, and the sun heats the case as well. As a result, the system loses some cooling power and runs longer.

Shade helps, as long as it does not block the airflow. A shade sail or a tree a short distance away is better than a cover right over the unit.

When a hitachi split system runs constantly, what are the usual causes?

Once you have ruled out normal inverter behaviour and extreme weather, look at the causes below. They are listed roughly from easiest to fix to most serious.

Dirty filters

Clogged filters choke the airflow through the indoor unit. Less air over the coil means less cooling, so the system runs longer to make up for it. Dirty filters are the most common cause of long run times, and they are the easiest to fix.

A set point that is too low

A very low cooling set point on a hot day may be beyond what the system can reach. It then keeps running at full speed and never gets there. Raising the set point by a degree or two often lets the system settle into a calm, steady run.

Our guide to the best temperature for a Hitachi air conditioner explains what works for most homes.

Open doors, windows and gaps

An open door to a hallway or a window left ajar lets cool air escape and warm air in. The system then cools the whole house instead of one room. Draughts under doors and gaps around old windows have the same effect, only slower.

A dirty indoor or outdoor coil

Dust, pet hair and grease build up on the indoor coil over time. Leaves, grass and dirt can clog the outdoor coil. A dirty coil cannot move heat well, so the system runs longer for the same result.

A coil clean is a job for a technician, because it needs the right cleaner and care around the fins. Our coil cleaning page explains what the service covers.

Low refrigerant

A system that has lost refrigerant moves less heat. It may still blow cool air, but not cold enough to bring the room down. As a result, it keeps running and never seems to catch up. Ice on the pipes or the indoor coil is a common sign.

Refrigerant does not get used up. If the level is low, there is a leak somewhere, and a licensed technician needs to find it. Our guide to a split system low on gas covers the signs in detail.

A faulty temperature sensor

The indoor unit uses a sensor to measure the room temperature. If that sensor reads too warm in cooling mode, the system thinks the room is hotter than it is. It then keeps running even when the room feels cold.

On many wall splits, nine blinks on the timer lamp point to an indoor sensor. Blink patterns vary by model, so always check the manual. A faulty sensor is a simple part for a technician to replace, and our sensor replacement page covers the work.

A system that is too small

Even when everything works, a unit that is too small for the room will run constantly on hot days. This is common when a small wall split serves an open plan area, or when a room has been extended. Our guide to choosing the right size air conditioner explains the main factors.

What can you check yourself?

If your hitachi split system runs constantly, try these steps before you book a technician. They are safe, and they often solve the problem or narrow it down.

  1. Clean the filtersRemove and clean the indoor filters as the owner manual describes, then let them dry fully before you refit them.
  2. Check the modeMake sure the system is in cool or heat mode and not in fan or dry mode, which behave differently.
  3. Adjust the set pointRaise the cooling set point by a degree or two and see whether the system settles.
  4. Close up the roomShut doors and windows, and draw blinds on sunny windows to cut the heat load.
  5. Clear the outdoor unitRemove leaves, plants and stored items from around the outdoor coil.
  6. Feel the airflowAfter the system has run for a while, check that the air from the vents is clearly cool.

Give the system a few hours after these changes. If the room now reaches the set point and the outdoor unit slows down, the problem is likely solved. If not, note what you have tried before you call.

Feel the air at the indoor unit outlet on a hot day. If it is only a little cooler than the room, the system is not moving enough heat, and a technician should check the charge and the coils.

How do the room and the house affect run time?

A split system does not work in isolation. The room it serves, and the house around it, have a big effect on how long it runs.

Glass and sun

Large windows that face the afternoon sun let in a lot of heat. Even with the blinds down, glass passes heat into the room. External shading, such as awnings or plants, stops the heat before it reaches the glass.

Roof space and insulation

On a hot day, the roof space can get very hot. Poor ceiling insulation then lets that heat pour into the rooms below. Top floor rooms often feel this most, and the system there tends to run longer.

Heat from inside

Ovens, computers, gaming consoles and lots of people in one room all add heat. A system that copes with two people on a quiet evening may struggle with a full room and a busy kitchen.

Do long run times push up power bills?

Not always. An inverter running slowly uses much less power than one running flat out. So a system that hums along gently all day may use less than one that starts and stops often.

However, a system running at full speed for hours does use a lot of power. If your bills have climbed and the room still feels warm, the system is likely working harder than it should. Our guide to high power bills covers the link in more depth.

How does climate change the picture?

Where you live shapes how often a system runs for long periods. In humid parts of Queensland and northern New South Wales, the system has to remove moisture as well as heat. That extra work can mean long run times through much of summer, even on warm rather than hot days.

In hot, dry areas such as inland South Australia and much of Western Australia, the heat load peaks in the afternoon. Systems there often run hard from midday until well after sunset. In cooler parts of Victoria and the ACT, long winter heating runs are just as common as summer cooling runs.

Coastal homes face salt air, which can corrode the outdoor coil over time. A corroded coil loses some of its ability to move heat. As a result, the system may run longer each year if the coil does not get a regular clean and check.

What does a technician check?

When a hitachi split system runs constantly and the simple steps do not help, a technician will measure how well it is working. They look at the full picture, not just one part.

First, they check the filters, the indoor coil and the airflow. Next, they measure the temperature of the air going in and coming out of the indoor unit. A small difference suggests the system is not moving enough heat.

Then they check the outdoor unit, the coil condition and the fan. They also test the refrigerant pressures to see whether the charge looks right. Finally, they check the room sensor and the control board settings.

When refrigerant is involved

If the charge is low, the technician needs to find and fix the leak before they add refrigerant. This work needs a licence from the Australian Refrigeration Council. Most Hitachi wall splits use R32 or R410A, and the technician will use the right gear for that gas.

When the system is undersized

Sometimes the system works fine but is simply too small for the space. The technician can explain the options, such as reducing the heat load, adding a second unit or planning a larger system when it is time to replace.

Do not try to add refrigerant yourself or buy a top up kit. Refrigerant work without a licence is illegal in Australia and can damage the system.

How do you keep run times in check?

A few habits keep the system running efficiently. They also help you spot problems early.

  • Clean the filters regularly, more often in dusty or busy homes.
  • Keep the outdoor unit clear and, where you can, shaded from the afternoon sun.
  • Use blinds and curtains to block direct sun on hot days.
  • Pick a moderate set point rather than the lowest one.
  • Book a service before summer so a technician can clean the coils and check the charge.

A pre summer service is a good time to catch a slow leak or a dirty coil. As a result, the system is ready for the first heatwave instead of struggling through it.

The bottom line on nonstop running

When a hitachi split system runs constantly, it is often normal inverter behaviour, especially in very hot or cold weather. The key test is comfort. If the room reaches the set point and the air from the vents feels clearly cool or warm, the system is likely fine.

Long run times with a room that never gets comfortable point to a fault. Dirty filters, a low set point and open doors are easy to fix. Dirty coils, low refrigerant, a faulty sensor or an undersized system need a technician. If the simple checks do not help, book a visit and pass on what you have noticed.

More Hitachi guides

Frequently asked questions

Should my Hitachi split system ever turn off on its own?

An inverter system may slow down rather than stop once it reaches the set point. The outdoor unit may run very quietly for long periods. An older fixed speed system should cycle off once the room is comfortable.

Does running the system all day use more power than turning it on and off?

For an inverter, a steady low speed run often uses less power than repeated starts. Each restart has to pull the room back to the set point from scratch. However, running flat out all day on a struggling system does use a lot of power.

Why does my split system run all night but the room still feels warm?

The system may be too small for the room, or it may have a fault such as low refrigerant or dirty coils. Heat stored in walls and the roof space can also keep the room warm late into the night. If it happens every night, ask a technician to check the system.

Can a dirty filter really make the system run nonstop?

Yes. A clogged filter cuts the airflow over the indoor coil, so the system moves less heat. It then runs longer to try to reach the set point.

Is it bad for the compressor to run all the time?

Inverter compressors are made to run for long periods at varying speeds. Constant running at low speed is normal for them. Constant running at full speed while the room stays warm, however, is a sign of strain.

Why does the outdoor unit keep running after the room is cool?

On an inverter, the outdoor unit often slows down and keeps running gently to hold the set point. This is normal. If it runs loudly at full speed while the room is already cold, the room sensor or the controls may need a check.

Can I lower the set point to cool the room faster?

A lower set point does not usually cool the room faster. It just makes the system run longer and harder. A moderate set point with a higher fan speed is often the better choice.

How do I know if my split system is too small for the room?

A system that is too small runs at full speed on hot days and still cannot reach the set point, even when everything else checks out. It may cope fine on mild days. A technician can check the system and talk you through the room size and the heat load.

System still running nonstop? Book a technician

VIC, NSW, ACT, QLD, SA and WA

Call 03 4232 6977
Call 03 4232 6977